Dear friends,

I am delighted of greeting you at the website of the Banking Ombudsman!

Our modern world is unimaginable without the reciprocal relations between banks, creditors and borrowers.

First of all, parties must fulfill the obligations, they undertook, timely, fully, and till the end. Nevertheless, it is impossible to address in contracts all faces of life, as well as the possibility of unfavorable conditions for implementing mutual obligations in advance.

The Banking Ombudsman will help you in the fulfillment of debt obligations fairly.

Even being unable to change the direction of a flow, we will always endeavor to control that flow in order to achieve our goals.

I hope that we will try to establish and maintain mutual trust between banks and customers.

                                                                                                                                   Sincerely:      Ikram Kerimov